World dynamics are changing rapidly every day. For this reason, we can see that organizations that observe their surroundings well and have a proactive perspective rather than a reactive perspective are more successful and can sustain their lives for many years. Having a proactive perspective actually requires thinking about the positive/negative opportunities and threats that may arise in advance and taking actions accordingly. The aim is to realize the set goals and vision. In this way, the probability of occurrence of any event/situation that will affect the realization of the goals of the organizations is defined as risk.
The ISO 31000 Risk Management standard appears as a guiding guide for organizations in this regard. With this standard, potential risks that may prevent the realization of the objectives are required to be managed systematically, systematically, in a way that reduces the impact of possible damages and based on data. The articles in the ISO 31000 Risk Management standard describe how this work can be done in a systematic and comprehensive manner. The ISO 31000 Risk Management standard is intended to create and protect value, not for certification purposes.
Risks in business processes form the basis of the risk management model. Risk identification, analysis, review and actions to be taken must be part of the decision-making mechanism of senior management. As with every standard, the ISO 31000 Risk Management standard requires this work to be systematic and planned. The risk management model of organizations should be clear, understandable and comprehensive. It should be a model that is sufficiently dynamic and open to change when continuous reviews are made. The ISO 31000 Risk Management standard includes how this work should be done.
WHO SHOULD PARTICIPATE?
- Process Owners
- Company Owners
- Senior Company Executives
- Department Managers and Employees
BENEFIT FOR YOUR BUSINESS
Possible risks must be kept at reasonable levels in order to ensure business continuity in organizations and to move forward in line with the objectives. ISO 31000 Risk Management standard: It is a management system that describes what kind of actions should be taken against corporate risks that may be encountered in the future to identify, manage and manage risks. In this training, you will learn how risks should be handled and evaluated with a proactive approach, and you will better understand the subject with in-class applications. What you learn in the training will make you more courageous and prepared for your corporate risks.
TRAINING STRUCTURE
- Understanding Risk Management
- Understanding the Risk Management system
- Understand the content of ISO 31000 and its relevance to other systems
- Establishing the purpose and structure of ISO 31000
- Understand the basic principles of ISO 31000
- Identify the key points and the relationship between the organization's management systems and Risk Management
- Define the risk management process
- To set out the process required to establish the risk management structure
Duration of training 2 days
It is aimed to explain how correctly planned, designed and developed processes will add value to organizations in all steps from strategy to improvement with good practice examples. Candidates who successfully complete this training will have seen the techniques of the entire Business Process Management Discipline. They will also have knowledge on "How to establish and develop business process teams, how to transform them into a systematic that is continuously improved and how to adapt them to corporate organizations in real life."
Through the practices of Organizational Change Management necessary for the implementation of Process Development and Management techniques in the organization, not only the analysis and design but also the implementation techniques of the processes in the organization are shown as complementary. It is also aimed to know how to ensure the continuity and efficiency of the processes by measuring the performance of the adapted processes and continuous improvement practices.
WHO SHOULD ATTEND?
- Those involved in the process management activities of organizations
- Those who want to specialize in process management
- Those who plan to work in the field of process management
- Those who work in process management roles / plan to work in process management roles
- Those conducting process design and improvement studies
- Those involved in process automation efforts
CONTENT OF THE TRAINING
- What is a process? What is Process Management? Overview
- Process Components
- Benefits of the Process Approach
- Process Types
- Process Modeling
- Process Analysis
- Process Design
- Process Performance management and management models
- Process Transformation
- Some statistics-based process improvement approaches
- Process Management Organization
- Corporate Process Management
- Business Process Management Technologies
- Workshop
To explain the performance management system, which has a strong momentum within the human resources management system, to study performance management systems, to observe the effect of performance on success concretely, to reflect the principle of efficient work on performance and to contribute to profitability.
Thanks to performance management training; you will be able to perceive all processes of human resources within the system. You will learn the contribution of the performance management system to the whole in practice. You will study all performance management systems and the difference between them.
You will understand the impact of performance management on your employees. You will achieve tangible results by managing performance with the right and appropriate methods for your company.
Translated with www.DeepL.com/Translator (free version)
It is the application of statistical techniques to measure and examine variability in processes consisting of a combination of labor, machinery, equipment, materials and methods. The aim of IPC is to prevent errors, not to catch and eliminate errors.
GOAL
Participants; It is aimed to gain the competence to use Statistical Process Control techniques effectively on various issues such as increasing process efficiency, identifying problems, planning and implementing improvements, increasing quality and preventing costs of poor quality.
CONTENT
- Basic Information on Quality Systems and Quality Control
- Basic statistical information
- Process concept and its characteristics
- Variability and its measurement
- IPK tools
o Histogram
o Pareto analysis
o Fishbone (Ishikawa) diagram
o Brainstorming
o Scatter diagram
- Control cards
- Competence analysis
- Improvements
- Application
PARTICIPANTS
Managers, engineers and technicians at all levels working in quality, production and technical departments, all employees who want to improve themselves in this field and university students.
DURATION
2 Days
All the knowledge and experience on the definition, dimensions, functions and how to do planning will be shared with the participants, and the participants will be informed that the first sine qua non for reaching the goal that seems far away is almost perfect planning, and that the time to be devoted to planning should never be pitied.
Participants will be informed about how planning is done, when it should be revised, the tangible benefits of planning, and its importance for development.
It is aimed to ensure the awareness of employees at the managerial level on the strategy, dimension and realization of the change process of innovation, as well as the alignment of the staff with the envisaged innovation, for leaders and managers to see the steps of the various stages and to develop their own competencies.
Innovation training will be an association where the mindset that needs to be developed in order to become an innovative employee, in other words, an innovative employee, as well as the activities that need to be done in order to spread innovation to all areas of life, and the ways to be taken to create and maintain an innovation culture will be learned.
To prevent possible conflicts in communication by contributing to employees to communicate more consciously and correctly with customers, thus increasing internal efficiency.
Thanks to the customer relations training, you will first get to know yourself in more detail from a behavioral point of view. You will have information about your communication style. You will become aware of your strengths and limitations in communication. Your employees will learn how to communicate with different customer profiles.
The aim of the leadership training is to get to know ourselves in more detail, to discover our leadership qualities and to see how we can use these qualities more effectively.
Thanks to the leadership training, your awareness of the concept of leadership will increase. You will be able to distinguish the differences between a leader and a manager more clearly. You will get to know yourself in more detail from a behavioral perspective. You will have information about your existing leadership qualities. You will be aware of your strengths and limitations in leadership.
You will gain awareness to overcome your limitations. You will see how you motivate and manage people. You will have information about your decision-making and communication style. You will see how you develop people and your role in teamwork. You will realize how you manage time and stress. You will see the contributions of different leader profiles to the organization.
The aim of the "Conflict Management Training" is to enable employees to effectively manage the conflict and dispute situations they experience with internal and external customers while providing service.
CONTENT
- Types of Conflict
- Conflict Resolution Methods
- Which method do you use when resolving conflict?
- Which method makes our lives easier when we use it?
- 5 Steps to Conflict Resolution
- Effective Conflict Resolution Formula (a3)
- Proactive Approach to Conflict: What to do / not to do to avoid conflict according to personality types
- Anger Management
- Dealing with difficult people
CONFLICT MANAGEMENT TRAINING PRACTICES:
- Test Applications and evaluation of results
- Doing activities related to communication techniques and discussing business life simulations
- Participation through group work
- Role Play Studies
DURATION
2 DAYS
To determine the extent to which you have the ability to manage time, to show you how to use time more effectively by eliminating the factors that may prevent you from managing time. In this context, it is to ensure that you become less stressed, more peaceful and more planned in your business and private life thanks to proper time management.
Thanks to the time management training, you will witness the importance of time and time management concepts much more closely. You will gain extra awareness on personal development and time management. You will realize all your strengths and limitations in time management. You will learn where you have difficulties in time management.
You will learn tips on how to manage time more accurately. You will see what managing time effectively will bring you. You will have taken a very important step to spend more time for yourself and your loved ones.