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CORPORATE TRAININGS


The corporate trainings that are the main factors affecting improvement directly are among the issues to which companies attach the most importance in the 21st century. They might be qualified as the special solutions that affect the working process positively in many issues like supporting the constant improvement of the employees, increasing awareness, and increase of the level of motivation of the employees, TGS presents you with special corporate trainings in many areas.

Our Trainings


The world dynamics are changing fast each passing day. Hence, we are able to see that the institutions that can observe the surroundings well and that have a proactive viewpoint rather than reactive can be more successful and continue their lives for many years. Having a proactive viewpoint actually requires the preliminary contemplation of the opportunities and threats that might take place and taking of action accordingly. The objective is the realization of the vision and the targets set. The possibility of occurrence of any event/situation that will impact the institutions to fulfill their targets is defined as a risk.

ISO 31000 Risk Management standard appears to us as a path-finding guide to the institutions in terms of the issue. Through this standard, the purpose is the management of the potential risks that might prevent the objectives from being attained, without allowing the potential risks to be turned into hazards, in a systematic and data-driven manner and toward minimizing the impact of the possible damages. The articles in the ISO 31000 Risk Management standard explain how it can be conducted in a systematic and comprehensive manner section by section. ISO 31000 Risk Management standard is oriented to create and protect value, not to certification.

The risks in the business processes constitute the foundation of the risk management model. Determination, analysis, and reviews of risks and the actions to be taken must be a part of the top management's decision-making mechanism. As in every standard, ISO 31000 Risk Management standard wishes it to be done in a more systematic and planned manner. Institutions' risk management model must be prepared in a manifest, understandable, and comprehensive manner . It must be sufficiently dynamic model and open for a change when constant reviews are carried out. ISO 31000 Risk Management standard includes how this is conducted.

Who must participate ?

• Process Owners
• Company Owners
• Top Tier Company Executives
• Department Executives and Employees

Its Benefit To Your Work

In order for ensuring business continuity and continue in line with the targets in institutions, it is required to keep the possible risks at reasonable levels. ISO 31000 Risk Management standard is a management system that explains what kinds of actions are required to be taken against the corporate risks that can be encountered in the future as well as to determine and manage them. You will learn how risks are to be handled and evaluated through a proactive approach in this training and understand the issue better through in-class applications. What you learn in the training will make you more courageous and ready for the risks of your institutions.

Understanding Risk Management

• Understanding Risk Management
• Understanding Risk Management system
• Understanding the content of the ISO 31000 and its relation with other systems
• Creating the objective and structure of ISO 31000
• Understanding the basic principles of ISO 31000
• Presenting the institution’s management systems and Risk Management as well as the key points
• Defining the risk management process
• Presenting the process required for the creation of the structure of risk management
Training time: 2 days
The objective is to explain how the processes that are accurately planned, designed, and developed will add value to the institutions at all tiers, with the good practice examples. The candidates who complete this training successfully will have been familiar with techniques regarding entire Business Processes Management Discipline. In addition, they will have been informed about the issues “How can business process teams are founded, improved, turned into a systematic structure that is constantly improved, and adapted into corporate organizations in the real life.”

Thanks to the Corporate Change Management practices required for the Process Development and Management techniques in an institution, analysis and design are carried out and the techniques of applying the process in the institution are considered complementary. The objective is to know how the process efficiency and continuity will be ensured through the measurement of the adapted process performances and constant improvement practices.

Who must participate ?

• Those who take part in the process management operations of institutions
• Those who wish to specialize in the process management field
• Those who plan to conduct works in the process management field
• Those who take tasks/planning to take tasks process management roles
• Those who conduct the works of process design and improvement
• Those who take part in process automation works

Training Content

• What is process? What is Process Management ? Overview
• Process Components
• Benefits of Process Approach
• Process Types
• Process Modeling
• Process Analysis
• Process Design
• Process Performance management and management models
• Process Transformation
• Some statistics based process improvement approaches
• Process Management Organization
• Corporate Process Management
• Business Processes Management Technologies
• Workshop
To implement the statistical techniques for the measurement and analysis of the variability in the processes consisting of the combination of the workforce, machinery, hardware, material, and methods. IPK's objective is to catch the mistakes and exclude the ones who make mistakes, but to prevent the mistakes.

Target

The target is to provide the participants with the competence of using the Statistical Process Control techniques in an efficient manner in various issues like the increase of the process efficiency, identification of problems, planning and implementation of improvements, and preventing the costs of the lack of quality by means of increasing the current quality.

Content

• Basic Information regarding Quality Systems and Quality Control
• Basic statistics information
• Process concept and its properties
• Variability and measurement
• IPK tools
  o Histogram
  o Pareto analysis
  o Fishbone (Ishikawa) diagram
  o Brainstorm
  o Dispersion diagram
• Control cards
• Competence analyses
• Improvements
• Application

Participants

The executives, engineers, and technicians at all tiers working at the quality, production, and technical departments, as well as all the employees and university students wanting to improve themselves in this field.

Period

2 Days
To explain the performance management system that has a strong momentum within the Human resources management system, to work on the performance management systems, to observe concretely the impact of performance on success, to reflect productive working principle on the performance, and to provide contribution to profitability. Thanks to the performance management training, you will be able to perceive all the processes of human resources within the system. You will learn the contribution of the performance management system to the entire structure. You will be studying the entire performance management system and the difference differences within it. You will understand the impact of the performance management on your employees. You will acquire concrete results by means of managing performance in an accurate manner and by means of the methods that are suitable for your company.
All the experiences and information that will be presented in terms of the definition of planning, its dimensions, functions, and the manner of conducting it will be shared with the participants and awareness will be raised by providing information regarding the fact that the first requirement of reaching the target appearing in the distance is the planning that is almost perfect and that mercy must not be shown to the time that will be allocated for planning. The participants will be informed about how planning is conducted, when it must be revised, the concrete gains of planning, and its importance in terms of improvement.
The objective is to ensure the awareness of the employees who are at executive levels in the issue of realizing the strategy, dimension, and change process of innovation, harmony of the personnel with the predicted innovation, and ability of the leaders and executives to see the steps of various phases and develop their own competences.
Innovation training will be a union, in which the ways that must be travelled for the creation of innovation culture and the actions to be taken in order to expand innovation in every area of life and of the structure of thinking in order to be an innovative employee, and for ensuring its sustainability.
The objective of the leadership training is to know ourselves in more details, to discover our leadership traits that exist within us, and to see how we can see such traits of us. Thanks to the leadership training, your awareness regarding the concept of leadership will have been increased. You will be able to distinguish the differences between a leader and an executive. You will know yourself in more details in behavioral grounds. You will be informed about your existing leadership traits. You will recognize your strong and limited aspects in leadership. You will have acquired awareness regarding overcoming the limited aspects. You will see how you manage and motivate persons. You will be informed about decision-making manner and your style of communicating. You will see how you improve persons and your role within a teamwork. You will notice how you manage time and stress. You will see the contributions of different leader profiles to the institution.
It is oriented to prevent the possible conflicts by contributing to the employees for establishing more conscious and accurate communication with customers; hence, increase of the internal efficiency within the organization. Thanks to the customers relations training, you will first of all know yourself in more details in behavioral grounds. You will have information regarding your manner of communication. You will notice your strong and limited points in communication. Your employees will have learned how to establish communication with the different customer profiles..
It is oriented to determine whether you have the skill of managing time or not and show how you can utilize time by eliminating the factors that might prevent you from managing time. In this context, thanks to accurate time management, it will ensure that you will have less stress and become more peaceful and planned in your business and private life.
Thanks to the time management training, you will witness the importance of the concepts of time and time management. You will attain additional awareness regarding the personal improvement and time management issues. You will notice all your strong and limited traits in terms of time and time management. You will have learned where you have difficulties in managing time.
You will learn the hits of managing time more accurately. You will see what efficient time management will provide to you. You will have taken a significant step for allocating more time to yourselves and to your loved ones.
It is the objective of the “Conflict Management Training” to ensure that the employees can manage the situations of conflicts they experience with the internal and external customers in providing services in an efficient manner.

Content

• Conflict Types
• Conflict Solving Methods
• What Methods are you using in solving Conflicts ?
• When and Which Method will Facilitate your Life ?
• 5-Step Conflict Resolution
• Effective Conflict Resolution Conflict Resolution Formula (a3)
• Proactive Approach to Conflict : Things you should or should not do in order not to experience conflicts according to Personality Types
• Anger Management
• Dealing with Difficult Persons

Conflict Management Training Applications:

• Test applications and assessment of results
• Discussing about the business life simulations by carrying out activities regarding communication techniques
• Ensuring participation through group works
• Role Play Works

SÜRE:

2 Days

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